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OHQ's records are enough evidence of a charge that is payable unless they are shown to be wrong. Client will certainly use its reasonable endeavours to inform OHQ of any type of billing conflict within fourteen (14) days of receipt of an invoice, adhering to the procedure described in Area 15. If Customer conflicts a billing, the billing must proceed to be paid promptly however OHQ will certainly attribute or reimburse Client if it is later sensibly figured out by OHQ or according to the disagreement resolution process described in Section 15 that the invoice was inaccurate and the Customer is entitled to a debt or reimbursement.

Such revisions might consist of, without limitation, modifications for the Registration Costs or Use Costs for OHQ Paid Providers, modifications to the usage allocations included in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such revision will take result after reasonable advancement created notification is given to Client (as an example, by being published to the OHQ Internet Site), except that any type of such alteration that impacts a Selected Paid Solution will relate to Client starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ provides notification of such modification to Client in accordance with Section 16.8.

If Client does not end its use any afflicted Selected Paid Solution prior to the effective day of such alteration, Customer will certainly be considered to have consented to such alteration with regard to such Selected Paid Solution. (b) If a Prices Strategy picked by Consumer is discontinued, OHQ will certainly supply Customer with practical advancement notification of no much less than thirty (30) days and Consumer will be given the choice of choosing a brand-new Rates Plan from then-current rates plans supplied by OHQ.

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For evasion of doubt, this paragraph does not relate to changes to the Cost Listing, which are dealt with in Area 7 (grasshopper virtual receptionist).1. Customer represents that all info offered by Client and its callers to OHQ (consisting of, without restriction, all call info and details regarding Client's Credit rating Card) is precise, up-to-date and full at the time it is provided to OHQ

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Consumer needs to in all times comply with all regulations, regulations, requirements and codes suitable in link with its use OHQ Offerings and the Customer's supply of its services and product to its callers. Customer will not utilize any type of OHQ Offerings to engage in, or to urge or aid others to involve in, any type of illegal or fraudulent tasks.

If a new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Customer will certainly incur the suitable Membership Charge for the new Paid Service Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Requested Termination Date, or should Consumer not state an Asked for Discontinuation Date, (ii) the last day of the Final Paid Solution Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will be kept and the OHQ Offerings available to Customer up until the last day of the Final Paid Service Term (based on reinstatement costs under condition 10.3(e)) and the unused equilibrium of the Prepaid Use Credit report will certainly be maintained by OHQ for future usage by Customer if Consumer decides to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Solution, OHQ will not be liable whatsoever for responding to telephone calls, taking or delivering messages, or executing any kind of various other activities in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Client's access to the Account.

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(e) Following termination of any type of OHQ Solutions, OHQ will have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable prices in processing the reinstatement) Details gathered by OHQ from Customer and its customers may be made use of, divulged and shared by OHQ in accordance with OHQ's privacy plan as offered on the OHQ Website ("") and as may be changed every now and then.

The Controller hereby assigns the Processor relative to processing tasks embarked on in the training course of the provision of receptionist solutions. OHQ and Client acknowledge and agree that the Processor undergoes the following obligations: The Processor will abide by the relevant Data Security Regulations and have to: (a) just act upon the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) guarantee that people refining the information go through a responsibility of confidence; (c) utilize its best efforts to secure and shield all individual information from unauthorised or unlawful handling, consisting of (however not limited to) unintentional loss, damage or damages; (d) make sure that all handling meets the needs of the GDPR and relevant Information Protection Regulation; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of designated changes worrying Sub-Processors; they carry out a created agreement including the same information protection obligations as laid out in these Terms; comprehend that any kind of failure on the component of the Sub-processor to adhere to the Data Security Regulation, the Processor continues to be fully liable to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in offering subject access and permitting information based on exercise their civil liberties under the Data Protection Regulations.

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The Controller will carry out ample and suitable onboarding and due persistance look for all Cpus, with a full evaluation of the compulsory Information Defense Legislation needs. The Controller shall verify that the Processor has sufficient and documented processes for information violations, data retention and data transfers in position. The Controller will acquire evidence from the Processor as to the: (a) verification and integrity of the workers made use of by the Cpu; (b) any certifications, certifications and policies as described in the onboarding procedure; (c) technical and operational measures used in safeguarding the Personal Information; and (d) treatments in place for enabling information based on exercise their legal rights, consisting of (but not restricted to), subject access requests, erasure & rectification treatments and constraint of handling actions.