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Highly recommended. We used this service for years. Really expert, easy to make use of and handle would advise without doubt. The service offered by OfficeHQ is professional. The backend system is user-friendly and satisfies our business requirement for overflow calls. Most significantly the operators are based in Australia. I would advise any kind of tiny service seeking a virtual reception to take into consideration the service supplied by OfficeHQ.
As a local business, every brand-new service lead matters. Being used OfficeHQ, we're positive that not one of our important leads will be missed out on no issue the time of day. We like the versatile solution offering and locate it to be a cost-efficient method to use 24/7 reception to our clients.
Would recommend them to others. We have actually partnered with OfficeHQ to supply our customers pleasant assistants to manage our calls when our group are active, as a genuine individual is a lot far better to chat to than voicemail we discover! We utilize their service for specific task sales lines, the office line and mobiles when we remain in meetings or onsite primarily.
They happily and expertly dealt with several of my phone calls when we were a little short-staffed. We have been making use of OfficeHQ for a number of years now. In our ability of a health care company, having all unanswered phone calls obtained as messages in real-time as e-mails is important.
Extremely customized, versatile to suit our organization requirements. Well worth it! In the start-up stage for my legislation method, I selected an online reception service to avoid the overheads of a full-time assistant. There was some first apprehension around whether the setup would be smooth and whether a high requirement of telephone call experience for my clients could be maintained, yet it's been great.
OfficeHQ have actually made a massively positive difference to our company for the previous 18 months. As a little and nimble team, we do not have capability to take care of new lead phone telephone calls on a regular basis.
Calls are responded to by friendly, well-spoken online aides and we receive punctual e-mails containing the brand-new telephone call information. Terrific business to handle. The configuration with Markus was remarkable and incredibly expert. Has actually been very helpful for our tiny service specifically with personnel taking leave or when they are off unwell.
No hassles and really easy to take care of. Our service runs an extremely active telephone call centre and we make use of OfficeHQ for call centre overflow to take those calls we're incapable to quickly manage. This amounts to over 15,000 telephone calls per annum that OfficeHQ deals with on our behalf. We've found the service to be definitely seamless with all calls being answered on an extremely prompt basis with instantaneous messaging and real-time reporting.
What can I claim this firm is dazzling. The procedure of establishing our business was so very easy and the client service is amazing. Thanks Ingrid for all your help, you have been impressive. I would very recommend this business. Having actually used your solution continually for 15 years (given that 2007), OfficeHQ has actually truly set the standard for this market.
Thank you for the years and years of high quality service you have supplied my company. 100% recommended a fantastic service and super-friendly team.
Consumers often qualify our service by calling us prior to they book, so it is sales essential that our phone is constantly addressed expertly and immediately. OfficeHQ does that for us when we are remote to the workplace.
That ultimately never ever happened, as the service from the operatives in this company have been so good that they have actually basically entered into the FireCrunch group. The virtually instantaneous relay of client telephone calls by e-mail and text to our area operatives enables us to reply to customer enquiries immediately, plus the type system developed allows straight loading to the FireCrunch CRM without any handbook transfer needed by FireCrunch.
I engaged with OfficeHQ when I started my professional solutions firm in March 2008. I can be anywhere in the globe and be confident an actual individual would certainly be there to take a call from a customer.
I very advise OfficeHQ. As I relocate into retired life, I am really thankful for the assistance from the team at OfficeHQ.
We have actually been using OfficeHQ for over 10 years and it's such an incentive to be complimentary of staffing headaches, such as when they employ unwell. With OfficeHQ as component of our team, there is constantly someone available to address telephone calls. OfficeHQ makes sure phone calls to human resources National are addressed 24 hours a day, 365 days a year.
I have actually been extremely delighted with their solution over the past 18 months. We are a really busy realty business that needs quick and efficient solution for every one of our calls. From taking property enquiries, to providing info concerning "open for examinations" to purchasers, OfficeHQ has had us covered.
OfficeHQ provides us the capacity to do what we do best, both in the center and off-site. live in receptionist. We're assured in recognizing we'll never miss out on a crucial call or potential visit, all for a portion of the price of having our very own assistant.
I might not rank OfficeHQ and their service extremely sufficient. We have been functioning with OfficeHQ for over 8 years. We are no longer interrupted with calls, customers' details are taken properly after that you can choose email or SMS notification.
Well done OfficeHQ, we would certainly be shed without you! Stop Noise Windows has been making use of OfficeHQ for several years.
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